Term and Conditions

Welcome to Fila Store

Thank you for choosing Fila Store. We are committed to providing you with high-quality footwear products and an excellent shopping experience. Before visiting and using our website newshoesonsales.com, please read the following terms and conditions carefully. By using our website or making a purchase, you agree to comply with these terms.

1. User Obligations and Responsibilities

1.1 Account Registration and Use

You may choose to register an account or shop as a guest. By registering an account, you agree to:

• Provide accurate, complete, and up-to-date personal information
• Maintain and promptly update your account information
• Keep your account and password confidential and be responsible for all activities under your account
• Immediately notify us of any unauthorized use of your account

1.2 Acceptable Use

You agree not to:

• Use our website for any illegal activities
• Upload or transmit any malware or harmful code
• Interfere with or disrupt the security or functionality of our website
• Attempt to obtain personal information of other users
• Use robots, crawlers, or other automated means to access our website

2. Products and Services Description

2.1 Product Categories

We offer footwear products in the following categories:

• Boots
• Casual Shoes
• Cleated Shoes
• Oversized Shoes
• Running / Walking Shoes
• Sandals / Slippers

2.2 Product Information

We strive to ensure that product information displayed on the website is accurate, including descriptions, images, and prices. However, errors may occasionally occur. If we discover an error, we reserve the right to cancel any affected orders.

3. Orders and Payment Terms

3.1 Order Processing

All orders will be processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Taxes

All prices are displayed in Canadian dollars (CAD) and do not include applicable taxes and shipping fees. The final total amount will be shown at checkout.

3.4 Order Confirmation

After receiving your order, we will send an order confirmation email. This email only indicates that we have received your order and does not constitute acceptance. Order acceptance occurs when we ship the products.

4. Shipping and Delivery

4.1 Shipping Methods

We offer the following shipping options:

• Standard Shipping: $12.95 using DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Free for orders over $50 using EMS, delivered within 15-25 business days after shipment

4.2 Shipping Areas

We proudly ship worldwide, excluding certain areas in Asia and remote regions as detailed in our shipping policy. Customers in excluded regions should contact our customer service for specific shipping instructions.

4.3 Delivery Risk

Once the product is delivered to the carrier, the risk of loss or damage transfers to you. If the product is lost or damaged during shipment, you should contact the carrier to file a claim.

5. Returns and Exchanges Policy

5.1 Return Period

You have 15 days from the delivery date to initiate a return or exchange request for eligible products.

5.2 Return Conditions

To be eligible for a return or exchange, the product must:

• Remain in its original, unworn condition
• Include all original tags
• Be in the original packaging
• Be free of any damage, stains, or odors

5.3 Non-Returnable Items

Based on our product categories and customer preference analysis, the following items cannot be returned or exchanged:

• Cleated Shoes (for hygiene and customization reasons)
• Oversized or custom-size products
• Products without original tags or packaging
• Items showing signs of wear or damage

5.4 Refund Information

Refund Time:

• Credit Card (Visa, MasterCard, JCB): 5-10 business days after return processing
• PayPal: 3-5 business days after return processing

Refund Amount: Full product price will be refunded. Original shipping costs are non-refundable. Return shipping costs are borne by the customer (unless the item is defective).

6. Intellectual Property

Fila Store and all its content, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of Fila Store or our content suppliers and protected by Canadian and international copyright laws.

Without our explicit written permission, you may not copy, modify, distribute, display, perform, or use any content from our website.

7. Limitation of Liability

7.1 General Liability

To the maximum extent permitted by law, Fila Store is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or other intangible losses, whether or not we have been advised of the possibility of such damages.

7.2 Product Liability

Our liability is limited to the purchase price you paid for the product. This limitation does not apply to damages caused by our gross negligence or willful misconduct, nor does it apply to personal injury claims.

7.3 Governing Law

These terms and conditions shall be interpreted and governed by the laws of Ontario, Canada, without regard to its conflict of law provisions.

8. Privacy Policy

Your privacy is important to us. Our privacy policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the processing of your personal information in accordance with the privacy policy.

9. Policy Changes

We reserve the right to update or modify these terms and conditions at any time. Any changes will take effect immediately upon posting on the website. Your continued use of our website after changes constitutes your acceptance of the revised terms.

10. Contact Us